Shipping and delivery Policy

Pixielux – Clothing

Since we are a Made to Order business it takes us 7-10 working days to make your outfit from the date of purchase.

All orders are shipped within 2-3 days. Orders are not shipped on weekends or holidays.

If we are experiencing high volume of orders shipment may be delayed by few days please allow additional days in transit for delivery.

Standard Shipping Rs 200

Express Shipping Rs 280

Free Delivery For Orders Above Rs 3999

International Delivery Rs 3500++

International Shipping Policy

Charges will be calculated at Checkout

Customs, Duties and Taxes

Pixie Lux Clothing is not liable for any additional customs = and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer( taxes, tarrifs etc)

Any lost items or damages during shipping are not the responsibility of Pixie Lux. If you recieve your order damaged please file a claim with shipment carrier.

Please save all packaging material and damaged goods to file the claim.

Pixielux – Jewelry

After placing your order all instock items will be shipped within 48hrs on working days.

For pre-orders please allow us 15-20days for your products to clear customs after which the product will be shipped within 24-48hrs.

Delivery charges

Standard shipping ₹100
Express shipping ₹250

Free shipping on orders above ₹2500

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Only regular priced items may be refunded. Sale items cannot be refunded.

Cancellation
All orders placed are final and not subject to change or cancellation.

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